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  • Getting Started

    • Architecture
      • Backup Lifecycle & data flow
      • Backup workers
      • Our infrastructure
    • Features
      • Scheduling
      • Retention
      • Notifications
      • Incremental Backups
      • Backup Automation
      • Backup Webhook
      • Backup Trigger URL
      • Teams, Projects & users
      • Backup storage
    • Security & Privacy
      • Backup Encryption
      • How your data is processed
      • Uninstalling
      • How can I restrict/limit the permissions provided to SimpleBackups?
      • Data Processing Agreement
    • Account & Billing
      • Trial plan
      • Free plan
      • Subscriptions
      • How to cancel my account?
      • Manage invoices and payment receipts
      • My payment failed, what should I do?
      • How to redeem a coupon?
  • Database Backup

    • MySQL Backup
      • Restore a MySQL backup
      • Guides
      • How to dump stored procedures / functions
      • How to Enable Binary Log for MySQL or MariaDB
      • How to create a Passwordless MySQL Backup
      • FAQ
    • PostgreSQL Backup
      • Restore a PostgreSQL backup
      • Guides
      • FAQ
    • MongoDB Backup
      • Restore a MongoDB backup
      • Restore MongoDB Atlas Collection using MongoDB Compass
      • Guides
    • Redis Backup
      • Restore a Redis backup
    • DBaaS Providers
      • How to create serverless backups for managed databases?
      • DigitalOcean Managed Redis
      • DigitalOcean Managed MySQL
      • DigitalOcean Managed PostgreSQL
      • DigitalOcean Managed MongoDB
      • DigitalOcean Managed database backup
      • Supabase PostgreSQL
      • AWS RDS
    • Help & Tips
      • FAQ
  • Server & File Backup
    • Create a file/server backup
    • Restore a file/server backup
  • Storage Backup
    • FAQ
    • Guides
    • Storage backup in a nutshell
    • How to preserve S3 or DigitalOcean Spaces metadata on the files/objects
  • Server & Volume Snapshot

    • Providers
      • DigitalOcean
      • Amazon Lightsail
      • AWS EC2
      • Exoscale
      • Hetzner
      • Scaleway
      • UpCloud
      • Vultr
    • Resources
      • Restore a Snapshot
      • FAQ
  • SaaS App Backup

    • Apps
      • Knack
      • GitHub
    • Resources
      • FAQ
  • Storage Providers
    • AWS S3
    • Amazon S3 Glacier
    • Azure Blob
    • Alibaba Cloud
    • Backblaze B2
    • CloudFlare R2
    • DigitalOcean Spaces
    • Dropbox
    • Exoscale
    • Egnyte
    • Filebase
    • Google Cloud Storage
    • Google Cloud Storage (S3-compatible credentials)
    • Google Drive
    • Hetzner Storage Box
    • IDrive e2
    • MinIO
    • NAS or local volume
    • Storadera
    • SimpleStorage
    • UpCloud
    • Wasabi
  • Help, Tips & Troubleshooting

    • Connecting a Server
      • SimpleBackups IP addresses (firewall)
      • Automatically provision servers
      • Errors & Troubleshooting
    • Storing your backups
      • Errors & Troubleshooting
      • How to customize the backup storage path
      • Backup Storage FAQ
      • Connecting read-only storage bucket
      • Google Cloud Storage Updated
    • Backups & Logs
      • Why there are more Backup Log files on my Storage than expected?
      • How to download individual files when backing up all databases?
      • How to decrypt your AES-encrypted backups?
      • How to generate an RSA PEM (asymmetric) key pair?
      • Backup encryption FAQs
    • Backup Settings & Options
      • Custom backup schedule via cron
    • Others
      • curl 35 ssl error
      • The displayed Storage Usage seems incorrect, what should I do?
      • Can I connect multiple "Cloud Providers" within the same account?
      • Solving Error 2013: Lost connection to MySQL server during query when dumping table
      • Backups failing for MySQL server versions (5.7.41 and 8.0.32)
      • PostgreSQL Backup Privileges Issues
      • pg_dump: error: Error message from server: SSL SYSCALL error: EOF detected
      • Google Drive - unusual traffic from your computer network
  • More

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Help, Tips & Troubleshooting

Connecting a Server

SimpleBackups IP addresses (firewall)

In order for SimpleBackups to schedule your backups, you need to make sure its IP addresses are well whitelisted if you have a firewall.

Automatically provision servers

Automatically connect SimpleBackups to newly provisioned servers on AWS EC2, Amazon Lightsail, DigitalOcean, Laravel Forge, …

Errors & Troubleshooting

Storing your backups

Errors & Troubleshooting

How to customize the backup storage path

Explains the different ways you can customize your backup storage path(s).

Backup Storage FAQ

Answers to some common questions related to storing backups

Connecting read-only storage bucket

How to limit the permissions needed when connecting your storage.

Google Cloud Storage Updated

Google Cloud Storage connection using S3-compliant API has been replaced by a newer connector.

Backups & Logs

Why there are more Backup Log files on my Storage than expected?

How to download individual files when backing up all databases?

You can download individual backup files when backing up all databases.

How to decrypt your AES-encrypted backups?

Decrypt backups step by step using your RSA private key and AES

How to generate an RSA PEM (asymmetric) key pair?

Step to generate an RSA PEM (asymmetric) key pair for use with SimpleBackups Encryption

Backup encryption FAQs

Common questions regarding the backup encryption feature and encryption keys.

Backup Settings & Options

Custom backup schedule via cron

How to set the right backup schedule using cron expression, sample cron expressions.

Others

curl 35 ssl error

How to solve curl 35 ssl error - involving SSL/TLS handshake

The displayed Storage Usage seems incorrect, what should I do?

How to reclaim storage space from SimpleStorage and remove backups

Can I connect multiple "Cloud Providers" within the same account?

How to reclaim storage space from SimpleStorage and remove backups

Solving Error 2013: Lost connection to MySQL server during query when dumping table

mysqldump: Error 2013: Lost connection to MySQL server during query when dumping table

Backups failing for MySQL server versions (5.7.41 and 8.0.32)

Backups breaking for MySQL server versions (5.7.41 and 8.0.32)

PostgreSQL Backup Privileges Issues

How to grant enough permissions to your postgres user to create a backup.

pg_dump: error: Error message from server: SSL SYSCALL error: EOF detected

How to solve Postgres dump error: Dumping the contents of table failed: PQgetCopyData() failed

Google Drive - unusual traffic from your computer network

googleapi: got HTTP response code 429

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