SimpleStorage
SimpleBackups built-in, secure, zero-config storage solution.
Frequently Asked Questions
Exceeding SimpleStorage quota, what should I do?
![](https://www.notion.so/image/https%3A%2F%2Fdownloads.intercomcdn.com%2Fi%2Fo%2F519004091%2Fb2dc323376e44fb57f51f65b%2FCleanShot%2B2022-05-25%2Bat%2B14.17.25.png?table=block&id=734a7a0b-f74b-41ff-8345-7587e2a4e1dd&cache=v2)
At that moment, you have 3 options:
- Update your backups in a way that you use only the storage quota available in your plan (update your retention policy, purge backups ...)
- Upgrade your plan (a higher plan has more storage included)
- Reach out to us via chat or email and ask for an additional quota. An add-on will be created to your subscription within 24 hours.
My quota doesn't seem to be correct, how can I refresh it?
How to free up SimpleStorage space and purge backups?
Each plan provides you with some SimpleStorage space. It starts as a fixed amount, then can be increased by requesting additional space.
To clean up SimpleStorage, you have the option to purge it. This can be done simply by:
- Going to the Storage page https://my.simplebackups.com/storage
- Click on the actions next to SimpleStorage
- Choose "Purge"
![Notion image](https://www.notion.so/image/https%3A%2F%2Fs3-us-west-2.amazonaws.com%2Fsecure.notion-static.com%2F36480097-89ff-44c6-a6b8-8f4bb1fcf016%2FUntitled.png?table=block&id=5a310498-58ca-4400-879e-c5b8fb77569d&cache=v2)
This will clean up your SimpleStorage space by purging all its existing data. It may take a little while to complete.
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Last updated on August 4, 2021